To check the internet connection on your Mac, open the Apple menu and select System Preferences. If that doesn’t work, you can try drawing on paper instead, which may help cool down your device and prevent your Mac from crashing. If your internet connection is the cause, it may be worth trying another one.įirst, try another internet browser. Check Your Internet ConnectionĪs we mentioned above, overheating, running out of battery, or a software glitch is likely the cause of a Wacom tablet crash. They may be able to identify the core issue in the software. If none of these steps work, it may be time to contact Wacom support for further assistance. If your tablet is no longer listed as an active device, try restarting your computer (or unplugging and re-plugging in your tablet). Close System Information, then go back to the menu bar icon for your tablet and select “Check Device Status” again.Double-click on one of the applications listed and check to see if it is “Busy.” If so, close it. Under the “Power Manager” section, you will see a list of applications that are currently using power.If you see a yellow exclamation mark next to “Battery”, click on the “Battery” tab, then click on “Power Manager”. If there is a yellow exclamation mark next to either “Battery” or “Battery Charge”, you may have an issue with your battery and should contact Wacom to get help.
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